Jay Kandampully

Service Management Principles for Hospitality and Tourism

2024

Service Quality Management in Hospitality, Tourism, and Leisure

2013

Service Management

2014

Services management

2013

Service Management and Marketing Principles

2024

Selected Papers from the QUIS-11 Symposium

2010

International Research Symposium on Service Excellence in Management (QUIS)

2014

Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

2024

Service Management in Health and Wellness Services

2013

Relationship Marketing in Services

2002

Relationship Marketing in Services. Journal of Services Marketing, Volume 16, Issue 7

2002

New Service Paradigms

2004

New Service Paradigms Vol. 14

2004

Customer Experience Management

2014

Back Where We Belong Marketing As the Organization S Core Strategy

2014