Nick Johns

Research methods in service industry management

1998

Human 76

2016

Trust and substitutes for trust

2011

Tales by the Tree

2013

Productivity management in hospitality and tourism

1996

Operational Techniques for the Hospitality Industry (Resource Based Series for Hospitality and Tourism)

1994

K7

1991

K7 : the French Listening Bank

1991

How the British National Health Service Deals With Diversity

2006

Haiku of the Dead

2014

Darkest Winter

2018

Culture and Career Development

2007

Culture and Career Development. International Journal of Contemporary Hospitality Management

2007