Catalogo · 9780071501460
Design for Six Sigma for Service
ISBN 9780071501460
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
La tua libreria
Accedi per aggiungere questo libro alla tua libreria.
Lettori
Communitas attorno al libro
Letture affini
Quality in the Era of Industry 4. 0
Kai Yang
Design for Six Sigma
Kai Yang, Basem S. EI-Haik, Basem El-Haik
Tian xin chuan qi
Kai Yang
Theory of Inventive Problem Solving
Kai Yang
The Art of Trial Process
Kai Yang
Sustainable Wireless Communications
Jianping An, Kai Yang, Xiaozheng Gao, Neng Ye
Quality Function Deployment
Kai Yang
Multiple Access Technology Towards Ubiquitous Networks
Neng Ye, Li, Xiangming, Kai Yang, Jianping An
Mobile Edge Artificial Intelligence
Yuanming Shi, Kai Yang, Zhanpeng Yang, Yong Zhou
Millimeter-Wave Communication Systems
Kai Yang, Minwei Shi, Hang Yuan, Zhitong Ni
Governare I Processi per Governare l'impresa : Lean Six Sigma
Gabriele Arcidiacono, Claudio Calabrese, Kai Yang
La forma dell'acqua
Andrea Camilleri
Verba volant · scripta manent