Catalogo · 9780761211877
Knock your socks off service on the phone
ISBN 9780761211877
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Lettori
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Letture affini
Managing knock your socks off service
Chip R. Bell, Ron Zemke, David Zielinski
Delivering knock your socks off service
Ron Zemke
The service edge
Ron Zemke, Dick Schaap
Generations at work
Ron Zemke
Service Recovery
Ron Zemke
Coaching knock your socks off service
Ron Zemke
¡Wow! Ventas
Jeffrey Gitomer, Ron Zemke
Working with Jerks
Ron Zemke
Wahnsinnsverkauf. Methoden, die Ihre Kunden aus den Socken hauen.
Ron Zemke, Jeffrey Gitomer
Umwerfender Service
Ron Zemke, Kristin Anderson
Umwerfender Service. Die Bibel für den direkten Kundenkontakt.
Ron Zemke, Kristin Anderson
Tales of knock your socks off service
Kristin Anderson, Ron Zemke
Verba volant · scripta manent