Catalogo · 9781590794890
The heart of hospitality
ISBN 9781590794890
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--
La tua libreria
Accedi per aggiungere questo libro alla tua libreria.
Lettori
Communitas attorno al libro
Letture affini
Computer Forensics JumpStart
Diane Barrett, Neil Broom, Micah Solomon
Ignore Your Customers
Micah Solomon
High-tech, high-touch customer service
Micah Solomon
Your customer is the star
Micah Solomon
Ignore Your Customers (and They'll Go Away)
Micah Solomon
Computer Forensics JumpStart with CyberLaw 1 and 2 and CyberProtect for Laureate Set
Micah Solomon
Can Your Customer Service Do This?
Micah Solomon
Verba volant · scripta manent