Catalogo · 9781847427595
Personalising public services
ISBN 9781847427595
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
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Debates in Personalisation
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The Reform of Public Services Under New Labour
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Social Care in the UK's Four Nations
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Dostoevsky and Kant
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Verba volant · scripta manent