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Catalogo · 9780340857663

CRM in a week

ISBN 9780340857663

CRM (Customer Relationship Management) is about attracting and maintaining lasting customers so that they return time and again to use your service and/or buy your product. This book takes the reader through the logical steps necessary to integrate CRM fully into company strategy at all levels.

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Altri libri di Naomi Langford-Wood, Brian Salter
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